At HNB Organic Agro Private Limited, we are committed to ensuring a smooth and timely delivery experience for our customers. Please read our Shipping Policy to understand how we process and ship your orders.
1. Order Processing
- All orders are processed within [X] business days (excluding weekends and holidays) after payment confirmation.
- Orders placed after [X:XX] PM or on non-business days will be processed on the next working day.
- You will receive an order confirmation email with tracking details once your order has been shipped.
2. Shipping Methods & Delivery Time
We offer multiple shipping options to cater to your needs:
- Standard Shipping: Delivery within [X–X] business days.
- Express Shipping: Delivery within [X–X] business days (extra charges may apply).
- Delivery times may vary based on your location and courier service availability.
3. Shipping Charges
- Shipping charges are calculated based on the order weight, delivery location, and chosen shipping method.
- Any applicable shipping fees will be displayed at checkout before order confirmation.
- Free shipping may be available on select orders or promotions.
4. Delivery Guidelines
- Deliveries are made during standard business hours (9 AM – 7 PM) from Monday to Saturday.
- Customers must provide accurate shipping details to avoid delays or non-delivery.
- If the delivery is unsuccessful due to incorrect address details, re-shipping charges may apply.
5. Order Tracking
- Once your order is shipped, a tracking number will be provided via email or SMS.
- You can track your order through our [Tracking Page] or the courier partner’s website.
6. Shipping Restrictions
- We currently ship within [India/Internationally].
- Some locations may have delivery restrictions due to local laws or logistics limitations.
- We do not ship to P.O. Boxes or military addresses at this time.
7. Damaged or Lost Shipments
- If your order arrives damaged, please contact us within [X] days with photos of the package and product.
- In case of a lost shipment, we will work with our logistics partners to resolve the issue.
8. Changes & Cancellations
- Orders can be modified or canceled only before they are shipped. Once shipped, cancellations are not allowed.
- If you need to change the delivery address, contact us immediately. Address changes may not be possible after dispatch.
9. Contact Us
For any shipping-related queries, reach out to us at:
📍 HNB Organic Agro Private Limited
- VM4J+M6F, Mahapura Rd, Keshopura, Bhakrota, Jaipur, Rajasthan 302026
📧 infohnborganicagro.com
📞 07942560843
By placing an order on hnborganicagro.com, you agree to the terms outlined in this Shipping Policy.